Terms of Service

Last Updated: 4 June, 2025

Please read these Terms of Service ("Terms") carefully before using the ISOQuote website ("Website") operated by ISOQuote ("we", "us", or "our"). These Terms set forth the legally binding terms and conditions for your use of the Website and services available at ISOQuote.co.uk.

By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Website or use our services.

1. Definitions

In these Terms, the following definitions apply:

• "Business User" means any person or entity using the Website to seek ISO 9001 consultancy services.
• "Consultant" means any person or entity registered with ISOQuote to provide ISO 9001 consultancy services.
• "Content" means all information, text, graphics, photos, designs, logos, and other materials that appear on the Website.
• "Quote Request" means a request submitted by a Business User through the Website for ISO 9001 consultancy services.
• "Services" means the services provided by ISOQuote, including the connection of Business Users with Consultants for ISO 9001 certification assistance.

2. Service Description

2.1. Platform Services

ISOQuote operates an online platform that connects businesses seeking ISO 9001 certification with qualified consultants. We do not provide ISO 9001 consultancy services directly. Our role is limited to:

• Providing a platform for Business Users to submit Quote Requests
• Transmitting Quote Requests to appropriate Consultants in our network
• Enabling Consultants to respond directly to Business Users with quotes and proposals
• Facilitating communication between Business Users and Consultants

2.2. No Endorsement

ISOQuote does not endorse any particular Consultant. While we verify basic information about Consultants in our network, we are not responsible for the quality, safety, legality, or any other aspect of the services provided by Consultants. Business Users are solely responsible for evaluating and selecting Consultants based on their own criteria.

2.3. No Fees for Business Users

ISOQuote provides its platform services at no cost to Business Users. Our revenue is derived from fees paid by Consultants for lead generation and platform access.

3. User Obligations

3.1. General Obligations

By using our Website, you agree to:

• Use the Website and Services in accordance with these Terms
• Provide accurate, current, and complete information when using our Services
• Maintain the confidentiality of any account credentials
• Promptly update your information if it changes
• Be responsible for all activities that occur under your account
• Use the Website and Services only for lawful purposes and in a manner that does not infringe the rights of any third party

3.2. Prohibited Activities

You agree not to:

• Use the Website or Services in any way that violates any applicable law or regulation
• Attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running our Website
• Use any robot, spider, crawler, scraper, or other automated means to access our Website or collect data from it
• Impersonate another person or misrepresent your affiliation with a person or entity
• Send spam, unsolicited communications, or promotional materials
• Upload or transmit viruses, malware, or other malicious code
• Harass, abuse, or harm another person or entity
• Submit false or misleading Quote Requests
• Use our Services for competitive monitoring or to develop competing services

3.3. Additional Consultant Obligations

If you are a Consultant using our platform, you additionally agree to:

• Maintain valid professional indemnity insurance appropriate for ISO 9001 consultancy services
• Provide accurate information about your qualifications, experience, and services
• Respond to Quote Requests within the timeframes specified by ISOQuote
• Submit quotes and proposals that accurately reflect your services and fees
• Maintain the confidentiality of Business User information accessed through our platform
• Comply with all applicable professional standards and regulations
• Pay all applicable fees to ISOQuote in accordance with your agreement with us

4. Intellectual Property

4.1. Website Content

The Website and its original content, features, and functionality are owned by ISOQuote and are protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted herein are reserved.

4.2. Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and Services for their intended purposes. This license does not include:

• The right to modify, distribute, or create derivative works based on the Website or its Content
• The right to use data mining, robots, or similar data gathering and extraction tools
• The right to download (other than page caching) or use the Website or any portion of it for any commercial purpose or for the benefit of any third party

4.3. User Contributions

By submitting information, content, or feedback to our Website, you grant ISOQuote a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, translate, and distribute such material for any purpose related to our Services.

5. Disclaimers

5.1. Service Disclaimer

The Services are provided on an "as is" and "as available" basis. ISOQuote makes no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the Website or the Services.

5.2. Consultant Services Disclaimer

ISOQuote is not responsible for the services provided by Consultants to Business Users. We do not guarantee that:

• Any Consultant will submit a quote for your project
• The quotes received will meet your expectations in terms of price, scope, or timeline
• The Consultants will successfully help you achieve ISO 9001 certification
• The services provided by Consultants will be error-free or uninterrupted

Any contractual relationship formed as a result of a Quote Request is solely between the Business User and the Consultant. ISOQuote is not a party to such contracts and has no liability arising from them.

5.3. Information Accuracy

While we strive to provide accurate information about ISO 9001 certification and related topics on our Website, this information is provided for general guidance only. It does not constitute professional advice, and should not be relied upon as such. Business Users should consult with qualified professionals for specific advice tailored to their circumstances.

6. Limitation of Liability

6.1. Exclusion of Liability

To the fullest extent permitted by law, ISOQuote shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use or inability to use our Website or Services
• Any loss of profit, revenue, contracts, anticipated savings, goodwill, business opportunity, data, or reputation
• Any actions, services, advice, or omissions of Consultants
• Any damage caused by viruses, distributed denial-of-service attacks, or other technologically harmful material that may infect your computer equipment or data
• Any errors, omissions, or inaccuracies in the content provided on our Website

6.2. Liability Cap

In the event that we are found liable for any loss or damage, our total liability to you shall not exceed £100. This limit applies to any single claim or series of related claims.

6.3. Exceptions

Nothing in these Terms shall limit or exclude our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded or limited by English law

7. Termination

We may terminate or suspend your access to the Website or Services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. Indemnification

You agree to indemnify, defend, and hold harmless ISOQuote and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising from:

• Your use of the Website or Services
• Your violation of these Terms
• Your violation of any rights of a third party
• Your conduct in connection with the Website or Services

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on this page with an updated "Last Updated" date. Your continued use of the Website after such modifications will constitute your acknowledgment of the modified Terms and agreement to abide by them.

10. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

12. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and ISOQuote regarding your use of the Website and Services, and supersede all prior agreements and understandings.

13. Contact Information

If you have any questions about these Terms, please contact us: